Privacy Policy

Call Emmy.com ("Call Emmy") offers various services to help its users find, coordinate, and maintain quality household services. This Privacy Policy explains the information we collect and how we use it to provide our services. It applies to all users of www.CallEmmy.com and any web pages, mobile applications, and mobile websites operated by Call Emmy, including Care Seekers and Care Providers.

By using the Site and/or the Services, you consent to our collection, storage, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect and Their Sources

We collect information that you provide directly (when registering, requesting services, posting a profile, contacting us by phone, email, or chat, or using payment features), information provided by others (reviews, third-party verification, background-check providers, partner service providers), information you expressly authorize (such as device contacts or precise location), and information automatically collected (log files, IP addresses, cookies, device identifiers).

2. Purposes For Which We Use Information

We use information to provide and improve the Services, match Seekers with Providers, process payments, run background checks, communicate with you, personalize content, prevent fraud, and comply with legal obligations.

3. How We Share Information

We share information with other users as part of the Services (for example, sharing a Seeker's request with relevant Providers), with service providers acting on our behalf, with partners and referral sources, with government authorities when required by law, and in connection with corporate transactions.

4. Your Choices

You can update your account information, control marketing communications, manage cookies, and request changes or deletion of your information by contacting us.

5. Communication Choices

You may opt out of marketing emails and SMS. Transactional and account-related communications will continue.

6. Changing or Removing Information & Closing Your Account

You can edit your profile or close your account at any time. We may retain certain information as required by law or for legitimate business purposes.

7. Collection of Information from Children

The Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure.

9. Links to Other Websites

The Site may contain links to third-party websites whose privacy practices are governed by their own policies.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified through the Site or by email.

11. California Residents

California residents have additional rights under the CCPA/CPRA, including rights to know, delete, correct, and limit use of sensitive personal information.

12. Nevada Residents

Nevada residents may direct us not to sell certain personal information.

13. Contact Us

Questions about this Privacy Policy? Contact hello@callemmy.com.