Our Safety Standards

Safety of your family is our #1 priority, period.

Our Safety and Qualification process is the Gold Standard in our industry. We recognize that trust is your highest value currency. All of our service providers complete multiple types of background checks, and an actual human inspects each applicant before onboarding. Only 14% of applicants pass our rigorous vetting process.

Our 7-Step Vetting Process

1. Identity Verification

We verify every provider's identity using bank-level verification with personal history validation — the same process used when you apply for a credit card or loan.

2. National Criminal Search

We run a National Criminal Check, Social Security Trace, and Sex Offender Registry check on every applicant.

3. County Criminal Search

We verify county records for every county the provider has lived in, for as many years as records are available. Many records only surface at the county level and never appear in a national database.

4. Psychometric Evaluation

A scientific test that assesses personality attributes and cognitive capabilities, including judgment, reliability, and decision-making.

5. Skill Evaluation

We test knowledge of childcare safety practices, crisis management, communication skills, and best practices for difficult situations.

6. Final Check — Manual Approval

Every person we send to you has been reviewed one more time by a real human, not a robot, just before we send their profile.

7. Ongoing Evaluation

We continuously monitor and evaluate sitters through family feedback, periodic re-checks, and quality assessments.

Our Track Record

*A safety incident is defined as anything that would jeopardize the safety of children during a sitter session.

Please note that no background check or evaluation is ever 100% bulletproof, and we encourage you to do whatever evaluation you need to be comfortable with the provider.

Questions about our safety standards? Email hello@callemmy.com.